Please click on the reset password option and you will receive an email
on your registered email address within 10-15 minutes. Kindly click on
reset password to change it.
Kindly note that it is an auto-generated email which can go in your junk/spam folder too.

Gateway: RazorpayPay

Later- ICICI Bank PayLater, Simpl and LazyPay

Debit Card

Credit Card


Wallets: PAYTM, PhonePe, FreeCharge, OlaMoney (Postpaid plus
Wallet), Airtel Money, Jio Money, HDFC bank- PayZapp, Mobikwik

Cash on delivery (COD)

Apply the coupon during checkout and you can check out the Best offers
on product page and then before proceeding to place the order.

You can apply WELCOME250- Get Flat ₹250 Off All Orders Above ₹1499.

Sorry, currently we do not have any service available to expedite the
order delivery. In future, if we are offering such service and your area
pincode is serviceable, you will receive a communication from our end.

For Delivery: Bluedart, Delhivery, Ecom Xpress

For Reverse Pickup: Bluedart

At this point, Berrylush delivers products only within India.

Please click on Check availability on Product Page.

We have free shipping.

Please tap on 'Account' section and select the order, it will re-direct
you to the page where there will be an option of Tracking.

Order can be canceled within 6 hours of order placing by contact our
customer care on email: or WhatsApp on
+918287765980 or call us on 011-41133886.

For PREPAID orders,
refund will get initaited within 48 working hours post which the amount
shall reflect within 7 working days in your source account.

You can simply contact our customer care on email:
or WhatsApp on +918287765980 or call us on 011-41133886

Berrylush's returns and exchange policy gives you an option to return or
exchange items purchased on Berrylush for any reason within 30 days
from the date of the delivery. We only ask that you don't use the
product and preserve its original condition, tags, and packaging. There
are two ways to return the product to us:

Pick up: We offer a free pick up service in case your pin code is serviceable.
If we don't offer a pick up at your location. In such cases, we will
reimburse the shipping cost provided the product meets the return policy
and you have to share scan copy of the courier receipt with us.

All items to be returned or exchanged must be unused and in their
original condition with all original tags and packaging intact.

will happen within 72 working hours of raising the request, the field
agent will do a quality check and if successful check, he will provide
you the pickup confirmation via message or receipt (paper slip).

Applicable refund for exchange will be trigger post successful pick of original item from you.

pickup in case of PREPAID oder Return, the refund will get processed
within 72 working hours which shall reflect within 7 working days in
your source account.
Post pickup in case of COD order Return, the amount will relfect within 72 working hours which

Kindly reach out to us within 48 hours of delivery on email: or WhatsApp on +918287765980 or call us on
011-41133886, post that it will not be entertained. Whilst we
investigate, request you to please make note of the below pointers:
Please do not use the item for which claim is being raised.
may be required to share information with us like, short description of
the case (A few questions will be asked to help us understand the
The snapshots of the packet (inside/out and try to cover the sides which look tampered/damaged as per the Users).
The refund for prepaid/Cash on delivery orders will be done after the investigation.

You may not be liable for a refund, if he/she falls in any of the scenarios stated below:
Failure to provide adequate information about the case.
Failure to provide snapshots of the packet and box(if any).
If contacted after 48 hours.
must not dispose of the packaging for 3-4 days post delivery. We might
need to pick-up your packaging for investigation at our end.
You have used the item for which claim was raised.
case of a component missing from a multi-component item, only exchange
option would be provided basis serviceability and product type.

You can click on the
following link to raise a return or exchange
request. or You can simply contact our customer
care on email: or WhatsApp on +918287765980 or
call us on 011-41133886

The address is-
Berrylsuh Designs Private Limited
B-113, sector-67
201031 Noida, UP

You have to share scan copy of the courier receipt with us for the reimbursement of the shipping charges.

you self-ship your returns, kindly pack the items securely to prevent
any loss or damage during transit. For all self-shipped returns, we
recommend you use a reliable courier service.

If you self-ship
your returns, your shipping costs would be reimbursed subject to your
return having met our Returns and Exchange Policy and the image of the
courier receipt is shared by you and validated by us. For self ship
returns the refund for returned products will only be initiated if they
pass through a quality check conducted at the warehouse. If the quality
check fails the product will be reshipped back to you.

Sorry, currently we do not have this provision. In future, if we are
offering such service, you will receive a communication from our end.

There are some terms and conditions as mentioned below.
1. You cannot resell on any marketplaces like Amazon, Flipkart, Nyka etc.
2. You will get a 50% discount on all the current prices of the items.
3. The order has to be a PREPAID order.
4. The minimum items should be 50 to avail 50% discount.
5. The code is 'BULK50'.
If you wish to have a GST invoice then you are required to share the
GST certificate on on email: or WhatsApp us on
+918287765980 .
For any additional or more details then WhatsApp at 8742978787.

If your transaction failed in the first attempt, you can retry by visiting your cart again.

Payments can fail for the following reasons:

The entered credit or debit card details, e.g. name on the card, card
number, CVV, 3D secure PIN and expiry date are incorrect.
In case of an American Express card, your transaction can fail if your billing address Pin code is incorrect.

2. The provided card details are no longer valid or needs to be updated.

3. Your bank is going through an outage.

4. You closed or refreshed the page or press backspace while the transaction is being processed by your bank.

5. The connection between Gateway and your bank fails due to some technical issues and the transaction cannot be completed.

6. Your card may be blocked for online transactions.

7. You used a card that is not currently accepted on For more information see Accepted payment methods.

your payment is still processing, you will see ‘We have not received
payment confirmation from your bank or credit card yet’.
In such
cases, do not attempt paying a second time unless you are sure that your
payment failed. If you accidentally pay twice, we will refund your
extra payment within a few days.

As per the latest RBI update,
customers who have never used their credit or debit cards for an online
transaction (on any online merchant) previously or whose cards were
issued on or after