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Returns, Exchanges and Cancellations

 

Berrylush’s returns and exchange policy gives you an option to return or exchange items purchased on Berrylush, for any reason, within 30 days of order delivery.

We are happy to assist you.

Returns:

  1. Returns request should be initiated within 30 days of order delivery under no-question-asked policy.
  2. To raise a return, get in touch with our customer service representative by sending us a mail on contact@berrylush.com
  3. Free Pick-Up: We will send a courier to collect your return from your address free of cost.
  4. We only request you to keep the product unused, tags & packaging intact and preserve its original condition.
  5. Bodysuits, lingerie & sleepwear, swimwear, and accessories cannot be returned or exchanged.
  6. After the quality check, you will receive the refund on your bank account or Paytm wallet.

Exchanges:

  1. Exchanges request should be initiated within 30 days of order delivery under no-question-asked policy.
  2. To raise an exchange, get in touch with our customer service representative by sending us a mail on contact@berrylush.com
  3. We will happily pick up the product i.e., free of cost and send you the right fit.

Cancellations:

  1. We accept cancellations within 24 hours after placing your order.
  2. Get in touch with our customer service representative by sending us a mail on contact@berrylush.com